TERMS & CONDITIONS
Welcome to THERELOVEDBAG. The terms “we,” “us,” and “our” refer to THERELOVEDBAG. THERELOVEDBAG operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). THERELOVEDBAG is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, including any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and address matters such as disclaimers and limitations of liability.
By accessing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you may not access or use our Services.
ARTICLE 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including browsing our webshop or purchasing our products or services, we may require you to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.
ARTICLE 2 – OUR PRODUCTS
We strive to display our products and services as accurately as possible in our webshop. However, please note that colors and appearance may vary depending on your screen, device type, and device settings.
We do not guarantee that the appearance or quality of products or services purchased will meet your expectations or match their display or description in our webshop.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products offered per person, region, or jurisdiction.
ARTICLE 3 – ORDERS
By placing an order, you make an offer to purchase. THERELOVEDBAG reserves the right to accept or reject your order at its sole discretion for any reason. An order is only accepted once confirmed by THERELOVEDBAG and after payment has been received and processed.
Please review your order carefully before submitting it. Once an order has been accepted, cancellation may not be possible. If we do not accept, modify, or cancel an order, we will attempt to notify you using the contact details provided at checkout.
Returns and exchanges are only permitted in accordance with our Refund Policy [LINK].
You represent and warrant that purchases are for personal or household use only and not for commercial resale or export.
ARTICLE 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed, as confirmed in your order confirmation email. Unless stated otherwise, prices do not include taxes, shipping costs, handling fees, customs duties, or import charges.
Prices shown online may differ from prices in physical stores or third-party platforms. Promotional offers may be subject to additional terms, which will prevail in the event of a conflict with these Terms.
You agree to provide current, complete, and accurate purchase and account information and to promptly update such information as needed.
You represent and warrant that your payment details are accurate, that you are authorized to use the payment method provided, and that all charges incurred will be honored, including applicable taxes and fees.
ARTICLE 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times provided are estimates only and are not guaranteed. Delays caused by carriers, customs, or events beyond our control are not our responsibility.
Ownership and risk of loss pass to you once the products are handed over to the carrier.
ARTICLE 6 – INTELLECTUAL PROPERTY
All content included in the Services—including trademarks, text, images, graphics, videos, audio, and design—is owned by THERELOVEDBAG, its affiliates, or licensors and is protected by intellectual property laws.
The Services are provided for personal, non-commercial use only. You may not reproduce, distribute, modify, display, or otherwise use any content without prior written consent.
All trademarks, logos, and brand elements of THERELOVEDBAG and Shopify remain the property of their respective owners.
ARTICLE 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we do not control or monitor. These tools are provided “as is” and “as available” without warranties. Use of such tools is entirely at your own risk.
ARTICLE 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for examining or evaluating their content or accuracy. Accessing third-party websites is at your own risk.
ARTICLE 9 – RELATIONSHIP WITH SHOPIFY
THERELOVEDBAG uses Shopify to provide the Services. All transactions are conducted directly between you and THERELOVEDBAG. Shopify is not responsible for any aspect of sales or purchases made through our store.
You expressly release Shopify and its affiliates from any claims related to your transactions with THERELOVEDBAG.
ARTICLE 10 – PRIVACY POLICY
Personal information collected through the Services is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you confirm that you have read these policies.
ARTICLE 11 – FEEDBACK
By submitting feedback, reviews, or suggestions, you grant us a perpetual, worldwide, royalty-free license to use such content for any purpose, including commercial use.
You confirm that you own or have rights to the feedback you submit and that it does not violate any third-party rights.
ARTICLE 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate, at any time and without prior notice.
ARTICLE 13 – PROHIBITED USE
You may use the Services only for lawful purposes. Prohibited uses include violating laws, infringing intellectual property rights, harassment, fraud, malware distribution, or interfering with security features.
We reserve the right to suspend or terminate accounts that violate these Terms.
ARTICLE 14 – TERMINATION
We may terminate this agreement or your access to the Services at any time without notice. You remain liable for all amounts due up to the termination date.
ARTICLE 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied. Your use of the Services is at your own risk.
ARTICLE 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, THERELOVEDBAG and its affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or products.
ARTICLE 17 – INDEMNIFICATION
You agree to indemnify and hold harmless THERELOVEDBAG, Shopify, and their affiliates from any claims arising from your breach of these Terms or violation of applicable laws.
ARTICLE 18 – SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
ARTICLE 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us and supersede any prior agreements or communications.
ARTICLE 20 – ASSIGNMENT
You may not assign your rights under these Terms without our written consent. We may assign our rights without restriction.
ARTICLE 21 – GOVERNING LAW
These Terms are governed by and interpreted in accordance with the laws of the jurisdiction in which THERELOVEDBAG is established.
ARTICLE 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
ARTICLE 23 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
ARTICLE 24 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
THERELOVEDBAG
📧 contact@therelovedbag.com
Noordsingel 117b, 3035EM, Rotterdam, The Netherlands
Chamber of Commerce number: 98616153
VAT number: NL868570242B01