RETURN & REFUND POLICY

To ensure a smooth and transparent shopping experience, please review our return policy below.

• If you wish to request a return, please contact us at contact@therelovedbag.com and include your order number.
• All return shipping costs are at the customer’s expense. We do not accept liability for return packages that are lost in transit.
• A return request must be submitted within 14 days of receiving your order.
• Refunds will only be issued if items are unused, undamaged, and returned with the original tag attached.
• Returns are only accepted if items are returned in their original packaging.
• Items purchased on request are not eligible for return.
• If you have received an incorrect item or if the item is not as described, please contact us within 48 hours at contact@therelovedbag.com.
• Refunds will be issued to the original payment method used for the order.
• Please allow up to 14 days for your refund to be received.
  

For any further information or questions regarding returns, please email us at contact@therelovedbag.com.